FAQ

faq

FREQUENTLY ASKED QUESTIONS 

1.What is the weight capacity of your air track?

It can hold about 85KG/square meter.

2.Is this shown in Canadian/Australian prices?

It is shown in American dollars.

3.Is it better to buy multiple short ones or to buy the longer one which way is cheaper?

Longer one will be cheaper, the cost of multiple short ones is higher than a same size longer one.

If you need to move them a lot to many places, we advise short one, it will be easier to carry.

4.What is the shipping to Canada/Australia/UK like?

All price on our website has included shipping to any country by express to door.

5.How long does it take to inflate? And how long does it take to deflate?

It will take about 8 minutes to inflate and deflate.

6.Does the blower come with an AUD/UK plug?

Yes, we have all kinds of plug specifications. We will send the corresponding plug according to where your county is.

7.Is the blower noisy?

No, It is not noisy if it is not put in a closed room.

8.This mat can be used outside on the grass then?

Yeah, it can be used on grass. You just need make sure there is no sharping things around the ground,

or you could put a carpet on the ground.

9.Are you able to put this on water?

Yes, it's air tight and could be put on water

10.Does this come with a pump?

Yes, it comes with accessories such as air blower, carry bag and repair kits.

11.Can we buy two and connect them?

Yes, we usually add Velcro on all our mats for free, in addition, we will make you a pvc strip to help to connect them.

12. What is the shipping methods?

Most of our products are shipped by express(FedEx, DHL, TNT or UPS) to door, or by air or sea according to your order quantity.

We will choose the best shipping way for you.

13. What is the warranty of your products?

2 years warranty for all hardware, offer repair kits lifetime.

14. Can you print my logo on the products?

Yes, we can, you just need offer us the AI file of your logo.

15. Can you make my own design?

Yes, you just need send us the details and a sketch or a picture for your requirements.

 

 

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